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Help & FAQ's

What is the situation if I discover I am pregnant before travelling?

You will need to contact the Medical Screening telephone number on 0845 803 5434.

What is the maximum length of any one trip I can take on an annual multi-trip policy?

The maximum days per trip on an Annual policy is 45 days.

Can people with an annual multi trip travel independently?

Yes people can travel independently on an annual but it is a child they will need to be with adults at all times for example they might be going away with a friend and their family or grandparents.

I have bought a policy but now wish to change my details or cover.

To change any details on a policy you will need to contact us on 0845 803 5434. If you need to change travel dates on a single trip policy such as you are going for longer you can't have already travelled on it or already be away.

What do I do if I am travelling with valuables?

Valuables such as jewellery or a camera should be kept with you at all times and not left unattended or in an unlocked area. Valuables should be kept in a locked safe if they are in a hotel room and a safe is available. Any valuables left unattended and then stolen will not be able to be claimed for.

Can I cancel my travel insurance?

As long as you haven't travelled on it or are making a claim all our policies can be cancelled within 14 days of you booking it.




Keyfacts

Grade 3 Insurance: American Wrestling (amateur) | BMX Freestyle (Helmet must be worn) | BMX Racing (Helmet must be worn) | Boxing Training (head protection must be worn) | Bridge Swinging | Bungee Jumping | Canoe polo | Climbing (cliff/ice) | Dirt Surfer | Free diving excluding apena | Gaelic Football | Game hunting with rifel/guns | Go Karting (under 250cc). | Horse carriage driving (including competition) | Horse riding (competition) | Horseback archery | Horseball | Hot Air Ballooning (non Incidental) as a fare paying passenger only | Hunting on horseback | Hurling | Hurling (amateur) | Ice climbing | Ice hockey | Ironman (competition) | Jet boating | Jet Skiing (Maximum 1,000 cc / 110hb) | Jousting | Kabaddi | Karate (brown belt and above) | Kickboxing | Kite landboarding | Krav Maga | Lacrosse | Land surfing | Martial arts - competition. Does not cover: mixed martial arts or cage fighting, escrima. For kickboxing see group 3 sports. | Modern pentathlon | Mountain Biking - competition | Mountain Boarding | Mountain Climbing | Mountaineering (with ropes &/or guides). Europe only. | Polo (Player to player liability is excluded for Polo) | Polocrosse. Lacrosse on horseback. | Pony mounted games | Power lifting | Quad Biking (under 250cc) | Ranch Activities | Roller derby | Rugby League | Rugby Union | Saddle Chariots | Sand Yachting | Shark cage diving | Short track speedskating | Soap box racing (must be organised event with the road closed). | Street Luge | Strongman | Sumo Wrestling. Subject to BMI compliance. Contact us. | Trail bikes less than 125cc. | Trampolining | Weight lifting (gym work not Power lifting) | Wrestling | Yachting (racing / crewing) - outside territorial waters
Grade 4 Insurance: Caving | Hang Gliding | Horse Jumping (no Polo, Hunting) | Kitewing usage Not Snowkiting | Parachuting (Europe only) | Paragliding (Europe only) | Paramotoring (Europe only) | Parascending / Parasailing (over land, non Incidental) | Potholing | Powerbocking | Rock Climbing (under 2,000m) | Rock Scrambling (under 4,000m) | Via Ferrata
This insurance is arranged by Essential Travel Limited, specialist travel insurance intermediaries. The service includes: Providing you information relating to your insurance needs; arranging your insurance cover with insurers to meet your requirements, helping you with any ongoing changes you have to make.
Essential Travel Limited are Authorised and Regulated by the Financial Services Authority (FSA). X1 Sport Travel Insurance is a marketing company promoting travel insurance in associating with Essential Travel Limited.